Medical Office Service and Support
You benefit from our full service, turn-key Medisoft, network, and computer
support program. Your customized support program will give you the freedom
to practice medicine while watching your bottom line.You get the
following benefits with the Advantage
support program:
| Phone Support -
Unlimited support |
| Remote Support -
Unlimited support (high speed Internet access required) |
| On-Site Support -
Unlimited support |
| Software Discounts -
Special Pricing on software purchases |
| Training Discount -
One (1) seat for 2 training classes per year |
| Hardware Discount -
Discount on all hardware purchases |
| Periodic
maintenance/update and network security checks |
| Free Electronic
Statement Setup |
In summary, your benefits for the Advantage program are:
Lots of unlimited support, including On-Site - NO per incident invoicing. If
you have network, computer, or software problems, you're covered. Discounts on
software, training, and free E-Statement setup. This is the best deal.
Annual Phone Support - unlimited support during normal business
hours
Phone support calls may be limited to one hour per inquiry. Should an inquiry
not be resolved in one hour, a technician may be scheduled for an on-site visit
at our regular hourly rate. Phone support is per practice and does not include training.
You can also benefit from Systech Solutions' full service customer
oriented attitude. We can assist your business in choosing the right products or
services.
Assistance
in identifying which hardware and software will best
serve your practice.
Financing for your hardware, software, training, and support.
Procurement and Installation of your hardware and software.
Training for your employees in hardware and software use.
Support for your computer system and the employees that use it.
Advice on the best practice management functions.
Advantage Program Investment Guide:
(actual cost could be as low as $38 a month per workstation)
Without Advantage, your cost for support could be as much as $13,959 a year
(on-site service at $129 per hour plus a $40-$45 service charge per visit, remote
support at $90 per hour, and annual phone support). There is no charge
for these under the Advantage program. You also get discounts on
software, training, and hardware. We also include free electronic
statement setup. These could add up to over $2000 in discount savings!
Your investment for this program is:
| 1 - 5 Computers: $949 |
Avg. $63/month per
workstation |
| 6 - 10 Computers: $1,499 |
Avg. $49/month per
workstation |
| 11 - 15 Computers:
$1,749 |
Avg. $38/month per
workstation |
|
Per quarter based on a 2 year service
agreement |
Support Solutions for your Practice
|
Remote and Phone support |
$1,999.00/year + tax (1) |
|
Annual phone support |
$1,299.00
+ tax |
|
6 months phone support |
$799.00 +
tax |
|
Prepaid 10 remote connections |
$750.00 +
tax |
|
1 month support |
$249.00 +
tax |
|
Remote support |
$90.00 /
hour + tax (2) |
|
On-Site services |
$129.00 /
hour + tax (3) |
|
On-Site Training for your specific needs
( minimum of 4 hours ) |
$100 /
hour + tax (3) |
(1) Requires high speed internet access.
(2) Minimum one (1) hour.
(3) Additional Service Charge of $30.00 -$45.00 per visit.
Training: Includes any labor spent to teach a
client how to operate hardware or software, such as how to use a
program, run monthly reports, or verify backup data.
Phone support does not
include training or repair of data corruption.
|
